ebay html policies

Our policies are designed to help create a fair and safe trading experience for all eBay users. If we determine that a listing or product has violated a policy, we email the seller and the bidders or the buyer to let them know that we've removed the listing or product from eBay. A returned item has been opened, used, or damaged. By placing a bid or buying an item, you are agreeing to all of our rules and policies, including the eBay User Agreement. Each fulfillment, payment, and return policy type has a default policy for each marketplaceId and categoryTypes.name combination. Changes take effect when we post them on the eBay site. You can currently opt out of business policies. Multiple emails about the same listing slow down our investigation. Reporting policy violations. Your listings. If a merchant sells into just one marketplace, but sells both category types, they should create a minimum of five business policies: a payment, fulfillment, and return policy for the ALL_EXCLUDING_MOTORS_VEHICLES category type, and payment and fulfillment policies for the MOTORS_VEHICLES category type (remember, you don't create return policies for motor vehicle listings). Make sure that no one has an unfair advantage, Be honest and have good intentions when you try to resolve a transaction problem. Sellers who want to “game” the system in this w… For example, suppose you modify policy P1. Example eBay coupons and discounts. To help make buying on eBay a safe and enjoyable experience, we've put in place a number of policies and guidelines. Also, using an establishing set of business policies gives sellers the ability to partially automate the process of listing, revising, and relisting their items. This is called, First, read the policy page that deals with the violation (see our, If you still want to report a member, contact. Learn about our expectations for buyer behavior on eBay. Whenever you create a listing you'll need to choose a set of business policies – these are the payment, postage, and return details you specify for buyers. Go to My eBay > Account > Business policies. Avoid HTML and avoid character entity references (such as £ or £). When buyers don't meet these standards, sellers can report abusive behavior - opens in new window or tab.. If you're a buyer, we ask that you review and understand our policies, including the eBay User Agreement before you bid on or buy an item. To set a default policy: Click My eBay at the top of most eBay pages. When this flag is set to true on a policy, it means that the associated policy is the default policy for the specified categoryTypes and marketplace pair. You may need to sign in. Your solicitation of offers to purchase. Policy overview. Examples. Please fill out all required fields before submitting your information. This means you can't threaten to leave a seller negative feedback if that seller won't do something that wasn't promised in the original listing. 2. A buyer retracts their bid or doesn't pay. Default policies simplify the process of creating listings when you use the eBay Web flow to create listings. When you create a new listing with AddItem, specify the three policies you want to associate with the item, using either the unique name or policyId values, in the SellerProfiles container: Once you have established a set of business policies to use with your item listings, you can use the Account API to manage the policies. When you bid on or buy an item, you're agreeing to the rules we've put in place for our community. Feedback is an opportunity to leave an honest comment about your experience with a seller, or thank a customer for their purchase. Whenever you create a listing, you need to choose a set of business policies: the payment, shipping, and return details you specify for buyers. Supply the policy ID as a path parameter to delete the specified policy. Almost anything you can think of. Learn about our rules around paying for items after a buyer has won an auction or agreed to make a purchase. However, if there are any active listings that cannot inherit the updates you make to P1, eBay creates a copy of P1 before it applies the updates and gives it a new policy ID. To take advantage of the business policies you create, you must opt-in to the SELLING_POLICY_MANAGEMENT seller program using the optInToProgram call in the Account API. If you're accessing eBay from a mobile device using an eBay Mobile Application, the following terms and conditions apply to … Make sure that you understand and follow all of our feedback policies. To programmatically manage the default policy settings, use the policy type's Update operation to change the default setting for a policy from false to true for a specific marketplaceId and categoryTypes.name combination. Use these values to populate the listingPolicies container of the createOffer call in the Inventory API: When you use the Trading API AddItem call to create item listings, you can refer to the policy by the unique name you gave to the policy when you created it, or by the policy ID value that eBay returns after it creates the policy. Each marketplace/categoryType pair can have only one default policy for each policy type, but you can designate any policy to be the default through the Web flow or programmatically using the Account API. Rules for buyers - overview. Report a listing only once. The sale of your items. Human body parts or items containing body parts are not allowed. Mobile Device Policy. Refer to the Account API Reference for the API calls that you can use to configure and manage your eBay seller account. Do this by calling Update using the ID of the specific policy you want to set as the default, and set the default field to true. You may not use brand names in your listing if the product isn't manufactured by or compatible with that brand. Learn about the rules we have in place to prevent buyers from attempting to disrupt a listing. This is called feedback extortion and is against our policy. Feedback manipulation policy. The Account API gives sellers a way to programmatically set-up and update the policies that describe how they do business. Enter your search term to display live search results. We want to maintain a safe, fair, and enjoyable marketplace for both buyers and sellers. You also need to ensure that your image uploads, such as eBay gallery images and multi-SKU item images, are HTTPS compliant. An email has been sent to verify your new profile. You can modify any value defined in a business policy, except for the policy name and policy ID fields. In addition, we won't discuss the results of an investigation. Refer to the eBay links policy for more information. At a minimum, merchants should define a basic policy for each of the three policy types: 1. It's also important to stay in good standing with eBay … Frequently asked questions about Business Policies In the event of a violation of our User Agreement (including any of our rules and policies), we reserve the right to block the transmission of the message and to restrict the purchase and sales functions of your eBay account or to block your eBay account. Read our guidelines on retracting a bid, and why we have rules in place to prevent members gaining an unfair advantage when buying an item. When using particular services on our sites, you are subject to any posted policies or rules applicable to services you use, which may be posted from time to time. JavaScript policy. Opting in to this program lets eBay associate the policies you create with the items you list. Plus, you’ll enjoy pre-negotiated savings with the major shipping carriers. Be sure to read our rules for listings for information on how to list and describe certain items. Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss … Streamlining this part of the process lets sellers concentrate on the individualized content needed for their multiple listings. There are carrier disruptions, bugs, or severe weather. In each call, specify the policy ID of the policy you want to update, and supply a complete policy payload to define the updated policy. Fulfillment policy- Fulfi… Note: For motor vehicle listings, all returns are handled at the seller's discretion and are processed outside of the eBay flow. To see all your policies, click the All policies link. Seasonal eBay coupon codes will offer stackable savings on already reduced prices. Listings that reference that policy are modified according to your new policy updates. When people list the same items repeatedly, they drive down the item’s going price while ruining all the other sellers’ opportunities to sell the item during that time frame. Use TAB key to navigate results. Find the business policy you want to copy, and then select Copy policy from the Edit drop-down menu. Something went wrong. Attempts to manipulate the eBay Money Back Guarantee are prohibited and can have serious consequences. Buying as a guest Popular article Get help if you bought as a guest Popular article Get help with an item that hasn't arrived Popular article Signing up for an eBay account Popular article Get help with a hacked account Popular article Reset your password Popular article To sign up for an eBay account, all you need is an email address. We want to maintain a safe, fair, and enjoyable marketplace for both buyers and sellers. For the majority of claims, returns, and refunds, eBay will continue to follow existing policies, and refunds will be returned to the original payment method the buyer used at time of purchase. The first fulfillment policy they create is automatically set to be the default policy for the category type, and eBay auto-populates the fulfillment policy fields with the values of this policy whenever they list an item that falls into ALL_EXCLUDING_MOTORS_VEHICLES category type. Neither can they influence another member's Feedback through a series of repeat purchases, or by leaving negative comments with a positive rating. These policies inform customers about their payment options, the different types of shipping services the merchant uses, and how they handle returns. Note: A business policy that is associated to one or more active listings cannot be deleted. Click the Account tab, and then click Business policies on the left. To support this commitment, we've put in place a set of rules and policies that govern our expectations of member activity on the site, the actions we’ll take to keep you safe, and how we'll protect you if something goes wrong. Check out our list of prohibited and restricted items. Edit the policy as needed, and then click Save as. You can also make a policy the default while creating or editing a policy. This is a type of feedback manipulation and is also not allowed. By placing a bid or buying an item, you are agreeing to all of our rules and policies, including the eBay User Agreement. eBay sets the default status on the categoryTypes.default flag. If you've listed an item in the last 90 days, you'll see some ready-made policies based on your previous payment, shipping, and returns preferences. Other rules include not using profanity in a listing or other community pages on eBay, HTML and JavaScript functions, or links outside of eBay. Payment policy- Payment policies lets merchants establish special payment instructions, define the types of payments they accept, outline the terms of payments, and details any deposits required if they sell on the MOTORS platform. Because every business policy applies to a specific marketplace, the number of business policies compounds when a seller targets multiple marketplaces. For example, you can have multiple payment policies applied to the ALL_EXCLUDING_MOTORS_VEHICLES category type in the US marketplace, but only one can be the default payment policy for that combination. For example, suppose a merchant sells into one category type (ALL_EXCLUDING_MOTORS_VEHICLES) and one marketplace, and they have three fulfillment policies to cover different package sizes. This policy outlines our expectations for buyer behavior. 2 min article; Signing in to your account. Similarly, you cannot delete the default policy for a policy type (return, payment, shipping). However, sellers can create multiple policies for each given policy type. To streamline the process of creating item listings, eBay assigns a default status to certain policies, and eBay automatically populates the respective policy settings with the default policies when a merchant creates listings through the Web flow. If you see a listing that violates one of our policies, report it by clicking Report item in the listing. If you're a buyer, we ask that you review and understand our policies, including the eBay User Agreement before you bid on or buy an item. Instead, you must reassign the policy in these listings to another active business policy using a ReviseItem call. eBay lets you define a default category type for a marketplace, meaning that eBay will use that default policy when you create a listing without a specified category. Identification. This effectively leaves the policy details unchanged for any policies that cannot inherit your new policy updates. Find out what shill bidding is, and why it isn't allowed on eBay. From ebay help on Business Policies: "When business policy management is available to you, you'll see the opt-in placement in the Sell section of My eBay. Once all listings that point to policy P2 are completed, you can safely delete the obsolete P2 policy. I. eBay ignores the default policy settings when you programmatically create and manage item listings. Mid level navigation - Recommendation API, Mid level navigation - Using eBay RESTful APIs, Mid level navigation - Platform Notifications, Getting tokens, notifications & alerts, messages, New Sell APIs - Account, Inventory, Catalog and Compliance, New Sell APIs - Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, How to get account status and selling limits, Migrating AddItem business policies to the Account API, Getting category information and other metadata, Prototypes of the request and response structure for each call, Comprehensive list of inputs and outputs supported by each call, with descriptions of their meaning and behavior, Call samples that include both request and response bodies, Index of schema elements (types, fields, enumerations). eBay rules and policies We're committed to building a secure and fair marketplace for all our buyers and sellers. To quickly find and manage your business policies in My eBay, you can filter your policies. To use your own HTML, be sure that you are pasting your code into the HTML tab of eBay's description editor. I will be happy to assist with your question, since CSS and HTML do not change by country, and all countries will be affected by eBay's change in policy, including eBay's request that all listings convert to "responsive". For example, you might want to update a policy by adding additional paymentMethod values for a payment policy, or modifying the text description of a return policy by updating the description field of the policy. eBay Policies; The Basics. The default status of a policy is considered only when you create item listings using the eBay Web flow. what to do if you don't receive an item or it doesn't match the listing description. Note that you do not need to first set the current default policy to false (in fact, eBay prevents you from doing so). If you programmatically create listings, then you must specifically set the policies you want applied to the listing in the payload of the call that creates the listing. Merchants who create multiple listings can simplify the process by creating a standardized set of business policies that they can apply to any, or all, of their listings. If your modified business policy cannot be inherited by all your active listings, eBay creates a 'clone' of the original policy, assigns it a new policy ID, and applies that new policy ID to the listings that cannot inherit the updated policy. The abusive buyer policy outlines the type of behavior that we don't allow from buyers-such as making unreasonable demands of a seller, misusing returns, or misusing the eBay Money Back Guarantee program. Getting started Where valid, sellers can use this field to add details about their return policies. To narrow the view of policies by type, click the Payment, Return, or Shipping links above the main policy table. eBay uses this text string as-is in the Return Policy section of the View Item page. Learn about the rules and guidelines we've established to prevent people from interfering with the completion of transactions. Category types separate items into broad categories, and you must associate each business policy you create with a category type. As stated above, when you create a new policy, you must specify the marketplace and the category type to which the policy applies. The CategoryTypeEnum data type declares the following two enum values: Merchants often sell into only one category type (either they sell vehicles or they don't), and because of this it's likely all your business policies will target the same category type. Each of these policies may be changed from time to time. As a condition of using eBay, you agree to comply with all applicable laws, statutes, ordinances, and regulations regarding: The use of eBay's website and services. There are several ways you can retrieve the business policies that you've created. 2 min article; Human body parts policy. When you create a new policy (be it a payment policy, fulfillment policy, or return policy), eBay returns a unique policy ID for the newly created policy. Because of this, you cannot associate an eBay return policy with a motor vehicle item, which means all return policies have the same category type: ALL_EXCLUDING_MOTORS_VEHICLES. If that same user wishes to list on eBay.com or eBay.co.uk, they must create policies on that specific site in order to use them, so that the policies reflect the regional postage or payment options of that marketplace. Human body parts and remains - opens in new window or tab. Learn why buyers and sellers aren't allowed to use information they've obtained on eBay to contact each other to buy or sell off eBay. If you opt out, the payment, shipping, and return details in your current and scheduled listings aren't affected. Hazardous materials policy. If we aren't sure about something or can't prove it with certainty, we may not take any action. This policy outlines the protections eBay gives you if: An item arrives late that you shipped on time. Find the business policy you want to make the default, and then select Set as default from the Edit drop-down menu. Abusive buyer policy overview. The Account API has a delete policy operation for each policy type: deletePaymentPolicy, deleteFulfillmentPolicy, and deleteReturnPolicy. Let's call this new, unchanged policy P2. Brand name misuse. You can make the listing creation process, and the management of any existing listings, more efficient by creating policy templates that store your preferences for each of these areas. If you want to report a policy violation: Reports of policy violations must be specific and you must submit them with the intent of addressing a known or suspected violation of our policy. So, before you bid or buy on eBay, read our policies for buyers listed below. eBay currently defines two category types, splitting item listings into ones that offer motor vehicles and all others that do not. The Account API allows merchants to create business policies that describe how they conduct their customer-facing business. When you modify a business policy, listings that reference that policy are updated with your new policy details. In addition, eBay returns a unique policy ID value when you create a new policy, and you can also use that value to refer to the policy. While you can sell almost any item on eBay, maintaining the safety of our community is a responsibility we take very seriously. Signing up for an eBay account. You can find out more details on these rules in the articles below. Any listings that cannot inherit the updates made to P1 are assigned the ID of policy P2 (which essentially leaves the policy details unchanged). As a seller, you're responsible for regularly reviewing and complying with eBay's selling policies, and for meeting your obligations as set out in our User Agreement. Learn more about, You can't try to contact other potential buyers to "warn" them about a seller. False reporting of policy violations can have serious consequences. The API contains get, modify, and delete calls for each of the policy types. Remember the old supply-and-demand theory from your economics class? You can also create your own policy templates by following these steps: From the Create policy dropdown, select a policy type. By configuring policies, sellers don't have to re-enter the same information for each listing they create. We will deduct fees, expenses, and charges, resulting from refunds, claims or disputes directly from your pending and available funds. View cart for details. eBay's 2021 "State of Trading Cards” Report Spotlights Collecting Trends and Industry Predictions eBay sees record 142% domestic trading card growth; Pokémon tops list as most popular category By: eBay News Team HTML in listings - opens in new window or tab. Learn about the guidelines for participating in auctions in the motors and real estate categories. Links policy. You can make the listing creation process, and the management of any existing listings, more efficient by creating policy templates that store your preferences for each of these areas. eBay rules and policies We're committed to providing a secure and fair marketplace for our buyers and sellers. Copyright © 1995-2021 eBay Inc. All Rights Reserved. Find out why we don't allow listings to contain links that direct customers to a site other than eBay. When you do so, eBay automatically updates the existing default policy for the same marketplaceId and categoryTypes.name combination to false. Learn more about our User Privacy Notice. Sellers can manage which policies are used by default through My eBay, or by programmatically setting the policy they want to be the default policy using the categoryTypes.default field. Use the following operations for the type of policy you want to retrieve; either a payment, fulfillment, or return policy: Sellers can modify existing policies using the updatePaymentPolicy, updateFulfillmentPolicy, and updateReturnPolicy calls. eBay allows you to list as many identical auctions as you want, but only one without bids will show on eBay at a time. eBay's policy for listing body armor Generally, body armor that isn't issued by the military can be listed on eBay. Avoiding eBay fees Techniques that avoid eBay fees, such as offers to sell items outside eBay, aren't allowed. If you use the Inventory API to create and publish item listings, use policy IDs to reference the policies you want to use for your item listings. eBay Labels is a convenient and more affordable way to print, track, edit shipping labels, and automatically upload tracking information in bulk for your eBay business. You can manage the default policy settings using either the Web flow or the Account API. eBay members - opens in new window or tab; Selling IDs and licences - opens in new window or tab; Illegal activity, encouraging - opens in new window or tab. Members can't exchange Feedback solely for the purpose of increasing Feedback scores, gaining eBay privileges, or enhancing their reputation on our site. But there are certain categories of items that we restrict. Engaging in activity as described in this policy may result in a range of actions, including the loss of eBay Money Back Guarantee coverage, issuing warnings to buyers, blocking buyers … Learn about the guidelines and policies around Feedback to ensure it's used constructively and fairly. For example, you might create several payment policies and apply them depending on the various item costs or promotions you offer, or perhaps you use multiple fulfillment policies that you apply depending on the size, weight and destination of the items you sell. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. When we receive your report, we look at all the circumstances, including the member's history, before we decide whether to take action. Note: Even though each policy type has a default policy for a marketplace and categoryType pair, you must specify each policy you want to use for the listing by referencing the policyId and name values. This is true for all listings, except for (1) those that are in the restricted revise mode (which includes listings that have existing bids or sales on them) and (2) those that fail the revise listing validation process as a result of your policy updates. 2 min article Identify the policies you want to delete using the get by marketplace calls (for example, getPaymentPolicies). Sellers should have a minimum of three business policies-one for each policy type (payment, fulfillment, and return). You can also join the eBay Bucks rewards program to get 1% back on eligible items when you pay with PayPal. eBay uses the default policy only when you create items via the Web flow. No. That's why it's not allowed in listings on eBay. And you may not have more than one listing of a fixed-price item. For each policy type, eBay automatically assigns the default status to the first policy you create for each marketplaceId and categoryTypes.name combination. Enter a unique name for the policy, and then click Save. Tip: While you can designate any policy to be the default policy for any marketplace/category type pair, eBay only uses default policy settings when you create item listings using the Web flow. A buyer changes their order or requests something extra. For these listings, the policy ID stays the same but the details of the policy are updated. You may use "compatible with," "fits," or "for" before a brand name if the item you are describing is specifically designed to be compatible with the products of that brand. Illegal explicit content - opens in new window or tab Once your account is set up, you can buy, sell, and enjoy all the benefits of being an eBay member. Active content in listings can create a poor experience by increasing page load times and introducing security risks. If you're also a seller, please be sure to read our rules for sellers, and make sure that your listings follow our guidelines. Once you've opted in to the Selling Policy Management program, you can use any of the business policies you've created by referring to them when you list an item. For example, a business policies user on the eBay.com.au site can only use policies created on eBay.com.au. The Account API gives sellers a way to programmatically set-up and update the policies that describe how they do business. Third-party endorsements policy Important! Do I only need to ensure that my description area is free of non-secure content? To support this commitment, we've put in place rules and policies that govern our expectations of buyers and sellers, the actions we'll take to keep you safe, and how we'll protect you if something goes wrong. At a minimum, merchants should define a basic policy for each of the three policy types: When you create a new policy, you assign to it a unique user-defined name, and you can use that name to refer to the policy when you list an item. Many of these are based on local legal requirements, but others are based on our experience of what will help ensure a fair marketplace for everyone. Hazardous materials such as poisons, explosive precursors, ozone depleting substances, radioactive materials and items that contain or release such substances are generally prohibited on eBay. Also, you can't leave feedback if you're only doing it to help increase a seller's feedback score. The API Reference includes the following information: Copyright 1999 - 2021 eBay Inc. All rights reserved.

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